Your privacy is a foundational commitment, not a legal formality. This Policy explains clearly and honestly what personal data Keju4D collects, how it is used, who it may be shared with, and what rights you hold as a Member of our platform.
A plain-language summary of the key privacy principles we operate by. The full legal text follows below.
We collect registration data, identity verification documents, payment method details, transaction records, and usage data from your interactions with the Platform. We only collect what is necessary.
Your data is used to operate your account, process payments, comply with anti-money laundering obligations, prevent fraud, and improve the Keju4D platform experience for Malaysian players.
We do not sell your personal data. We share only what is necessary with verified payment partners (e.g., Touch 'n Go eWallet, Maybank, DuitNow), KYC service providers, and regulatory bodies where required.
All data is protected with SSL/TLS encryption in transit and AES-256 encryption at rest. Access to personal data is restricted to authorised personnel with a legitimate operational need.
You have the right to access, correct, port, and request erasure of your personal data. You may also object to certain processing activities and withdraw marketing consent at any time.
We use essential cookies to operate the platform and optional analytics cookies to understand user behaviour. You can manage cookie preferences via your browser settings at any time.
This Privacy Policy ("Policy") sets out the basis on which Keju4D ("we", "us", "our", "the Company") collects, processes, stores, and shares personal data obtained from individuals ("Members", "Users", "you") who register for or use the online gambling and sports betting platform accessible at https://keju4d.click (the "Platform" or "Website").
Keju4D is committed to handling personal data responsibly, transparently, and in accordance with applicable data protection principles. We process personal data only to the extent necessary to operate the Platform, fulfil our legal and regulatory obligations (including anti-money laundering requirements), and deliver a high-quality experience to our Members across Malaysia.
By registering an account with Keju4D, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy.
In this Privacy Policy, unless the context otherwise requires, the following terms shall have the meanings assigned to them below:
| Term | Definition |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, identification number, contact details, financial information, and online identifiers. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, retrieval, use, disclosure, erasure, or destruction. |
| "Data Controller" | Keju4D, as the entity that determines the purposes and means by which personal data is processed. |
| "Data Processor" | Any third party engaged by Keju4D to process personal data on its behalf, including payment providers and KYC verification services. |
| "KYC Data" | Identity and address verification documents (e.g., MyKad, passport, utility bills) submitted by Members for compliance purposes. |
| "Cookies" | Small text files placed on a user's device by the Platform for the purpose of enabling functionality, session management, and analytics. |
| "Sensitive Data" | A sub-category of personal data warranting additional protection, including financial account details and identity document numbers. |
Keju4D collects personal data across several categories, dependent on the nature of your interaction with the Platform. The categories of data we collect are described below:
3.1 Registration Data
When you create a Keju4D account, we collect your legal full name, date of birth, email address, Malaysian mobile number, and residential address. This data is required to create and maintain your Member account.
3.2 Identity Verification (KYC) Data
To comply with anti-money laundering (AML) regulations and to verify your eligibility to use the Platform, we collect copies of government-issued identity documents such as your MyKad or passport, proof of residential address, and evidence of payment method ownership. This data is collected and processed only when you initiate a withdrawal request or when we are required to conduct enhanced due diligence.
3.3 Financial and Payment Data
We collect records of deposits, withdrawals, and transaction histories associated with your Account. Payment method details (such as e-wallet account numbers linked to your Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB Bank, Public Bank, RHB Bank, or Hong Leong Bank accounts) are processed to facilitate financial transactions. Full payment credential data (e.g., full bank account numbers, card numbers) is not stored by Keju4D — this data is handled exclusively by our certified payment processing partners.
3.4 Usage and Technical Data
We automatically collect technical information when you access the Platform, including your IP address, device type, browser type and version, operating system, session timestamps, pages visited, betting activity, game history, and referral source. This data is used to improve the Platform experience, detect fraud, and fulfil security obligations.
3.5 Communications Data
If you contact our customer support team, we retain records of your communications (including live chat transcripts, support ticket content, and email correspondence) for quality assurance, dispute resolution, and training purposes.
3.6 Marketing Preferences
Where you have provided consent, we collect your marketing communication preferences, including your opt-in or opt-out status for promotional emails and platform notifications.
Keju4D processes your personal data on the following legal bases:
| Legal Basis | Processing Activity |
|---|---|
| Contractual Necessity | Processing required to register your account, manage your balance, process deposits and withdrawals, and provide the betting and gaming services you have signed up for. |
| Legal Obligation | Processing required to comply with AML regulations, KYC obligations, licensing requirements, and regulatory reporting under applicable international standards. |
| Legitimate Interests | Fraud prevention, platform security, detection of prohibited conduct, service improvement, and analytics — where our legitimate interests do not override your fundamental rights. |
| Consent | Marketing communications, optional analytics cookies, and any processing where you have been asked for and have given your explicit consent. Consent may be withdrawn at any time. |
Keju4D uses the personal data we collect for the following purposes:
6.1 Keju4D does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. This is an absolute commitment, not a qualified one.
6.2 We may share personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data processing agreements:
6.3 All third parties with whom we share personal data are contractually required to maintain appropriate technical and organisational security measures and to process personal data solely in accordance with our instructions and for the stated purpose only.
7.1 As an internationally licensed online gaming platform, Keju4D may transfer personal data to service providers and infrastructure partners located outside of Malaysia, including in jurisdictions within the European Economic Area, Curaçao, or other territories where our operational partners are based.
7.2 Where personal data is transferred to a third country, Keju4D takes reasonable steps to ensure that adequate protections are in place, which may include standard contractual clauses, data processing agreements, or other appropriate safeguards.
7.3 By using the Platform and agreeing to this Privacy Policy, you consent to the transfer of your personal data to countries outside Malaysia for the purposes described in this Policy.
8.1 Keju4D retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, or reporting obligations.
8.2 The following general retention periods apply:
8.3 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in a manner that prevents re-identification.
9.1 Keju4D uses cookies and similar tracking technologies to operate, secure, and improve the Platform. Cookies are small text files stored on your device when you visit a website.
9.2 We use the following categories of cookies:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Required for the Platform to function — session management, login authentication, security tokens. | No — essential for operation |
| Performance / Analytics | Collect aggregated data about how users navigate the Platform to help us improve page performance and user experience. | Yes — via browser settings |
| Functional | Remember your preferences (e.g., language, display settings) to provide a more personalised experience. | Yes — via browser settings |
| Marketing / Targeting | Used to deliver relevant promotional content based on your Platform activity, where you have consented. | Yes — withdraw consent or use browser settings |
9.3 You may manage or delete cookies at any time through your browser settings. Disabling certain cookies may affect the functionality of parts of the Platform. Instructions for managing cookies are available in your browser's help documentation.
10.1 Keju4D implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
10.2 While Keju4D takes data security seriously, no transmission over the internet or method of electronic storage is guaranteed to be 100% secure. We cannot provide an absolute guarantee of data security, but we will notify affected Members and relevant authorities without undue delay in the event of a data breach that poses a risk to your rights and freedoms.
10.3 If you believe your Keju4D Account has been compromised or that your personal data may have been accessed without authorisation, please contact our support team immediately at: [email protected]
Subject to applicable law and any overriding legal obligations (such as AML record-keeping requirements), you have the following rights in relation to the personal data we hold about you:
11.1 To exercise any of the above rights, please submit a written request to [email protected]. We will respond to verified requests within thirty (30) days of receipt. We may request proof of identity before processing a data rights request.
11.2 Certain rights may be limited where Keju4D is required by law to retain data (e.g., AML record-keeping), where processing is necessary for the prevention or detection of fraud, or where exercising a right would adversely affect the rights and freedoms of others. We will notify you if such limitations apply to your request.
12.1 Keju4D may send you promotional communications — including bonus offers, deposit match promotions, platform updates, and loyalty programme announcements — where you have opted in to receive such communications at the time of registration or via your Account settings.
12.2 You may withdraw your consent to receive marketing communications at any time by:
12.3 Please note that withdrawal of marketing consent does not affect the receipt of transactional or service communications (e.g., deposit confirmations, withdrawal status updates, security alerts) which are necessary for the operation of your Account.
12.4 We will never share your contact details with third-party organisations for the purpose of their own marketing activities.
13.1 The Keju4D Platform is strictly for individuals aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21.
13.2 If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage user will be returned at the Company's discretion following investigation, in accordance with our Terms & Conditions.
13.3 If you believe a person under the age of 21 has created an account on the Keju4D Platform, please notify us immediately at [email protected].
14.1 The Keju4D Platform may contain references to third-party payment service providers (such as Touch 'n Go eWallet, Boost, or DuitNow) in the context of facilitating transactions. These third-party services operate under their own privacy policies and terms of service.
14.2 Keju4D is not responsible for the privacy practices, data handling, or content of any third-party services, payment providers, or external websites. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of the Keju4D Platform.
15.1 Keju4D reserves the right to update this Privacy Policy at any time. When material changes are made, we will notify Members via the email address associated with their Account or by displaying a prominent notice on the Platform prior to the changes taking effect.
15.2 The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. We encourage Members to review this Policy periodically to remain informed of how we handle their personal data.
15.3 Your continued use of the Platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any material change, you have the right to close your account and request deletion of your personal data, subject to legal retention obligations.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our dedicated data privacy team using the details below:
Privacy & Data Enquiries: [email protected]
Please include "Privacy Request" in your email subject line and provide sufficient detail about the nature of your request to allow us to respond effectively.
We aim to acknowledge all privacy-related requests within 5 business days and to provide a substantive response within 30 days of receipt.
For account-related support, please visit our FAQ page or contact our 24/7 live support team via the chat function on the Platform.
We're committed to transparency. If you have questions about how your data is handled, visit our FAQ or contact our support team. Alternatively, head back to the homepage to explore what Keju4D has to offer.
🔞 Strictly 21+ only. Gambling involves financial risk. Please play responsibly.